Privacy Policy Overview

This Privacy Policy outlines how we collect, use, and protect personal data in connection with our services.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?

Contact Information

Phone
+971 52 739 6191
Address
5B Street, Bur Dubai, Dubai, Dubai
General Inquiries
User Rights

User Rights

Users may access, correct, or request deletion of their personal data, as well as object to processing under certain conditions.

Users have specific rights regarding their personal data, subject to applicable legal limitations.
Requests

Exercising User Rights

Users can submit requests to exercise their rights, and we will verify their identity before processing such requests.

We will respond to requests regarding user rights in accordance with applicable laws and within specified timeframes.
Data Retention

Data Retention Policy

We retain personal data only as long as necessary for the purposes outlined in this policy and to comply with legal obligations.

Data retention periods are determined based on necessity and legal requirements, with regular reviews conducted.
Policy Updates

Policy Updates

Users will be informed of updates to this policy that may affect their rights or data handling practices.

We will notify users of significant changes to this policy through appropriate communication channels.
01

Data Collection Practices

We collect personal data such as names, contact information, and usage data to facilitate package management and enhance user experience.

The categories of data collected depend on user interactions with our services.
02

Data Sources

We gather data from user inputs, service usage, and automated systems to improve our services and ensure functionality.

Data is obtained directly from users during registration and through their interactions with our platform.
03

Types of Cookies Used

Essential cookies are necessary for the website to function, while performance and functionality cookies help improve user experience.

Cookies may be categorized as essential, performance, or functionality cookies.
04

Cookie Management

Cookies are utilized to enhance user experience and analyze site usage, with options for users to accept or decline them.

Users can manage cookie preferences through their browser settings to control their data collection.
Purpose of use

Purposes of Data Processing

We use personal data to manage package deliveries, improve service functionality, and communicate with users effectively.

Personal data is processed for specific purposes related to service delivery and user support.
Third-party sharing

Data Sharing with Partners

We may share personal data with service providers and partners who assist in delivering our services, under strict agreements.

Any third parties with whom we share data are required to adhere to confidentiality and data protection standards.